Our 9 Pillars Of Learning

Tailor What You Need

At Optimal Leadership, we offer a comprehensive suite of leadership development pillars designed to meet the
diverse needs of our those looking to expand their leadership skills. Our programs cater to all levels of
leadership, from emerging leaders to senior executives, and encompass a range of essential skills and competencies.

Choose from our 9 Pillars Of Learning to get the results you're looking for.

STEP 1

Discover The 9 Pillars Of Learning

Explore What You Need

Below are our  9 "Pillars of Learning".  Each pillar represents essential principles that are key to successful modern leadership. 
Each pillar is made up of various modules. 

Explore the "Pillars of Learning" to discover what fits to your goals and desired learning outcomes. 

Then move to Step 2. 

Confident Leadership

Confident Leadership equips leaders to inspire and guide others with authority, emotional intelligence, and self-awareness. This pillar provides the essential skills to develop a strong leadership presence, navigate complex situations, and maintain a balance between assertiveness and empathy. Leaders will learn to embody authenticity, professionalism, and resilience, creating a lasting impact. 

 

Modules


Module 1: Foundations of Leadership  
Discover the core principles of leadership, focusing on personal presence, professionalism, and emotional intelligence, essential for leading with confidence.  

  • Leadership Styles: Best Fit for Your Industry 
  • Leadership Values: Personal & Professional Alignment 
  • Mindset & Self-Talk: Shaping What Others See 
  • Projecting and Owning Authority 
  • Introduction to Emotional Intelligence & Ego Management 
  • Embracing Visibility & Public Perception 
  • Integrity in Leadership: Leading by Example 
  • Professionalism: Small Actions, Big Impact 
  • Sustainability: Preventing Burnout through Self-Care

  

Module 2: Recognising Leadership Potential  
Identify and cultivate leadership potential using Whole Brain Leadership and personality insights to develop well-rounded, effective leaders.  

  • Understanding and managing Behaviours   
  • The effect of Personality on Potential 
  • The Introvert/Extrovert Myth 
  • Whole Brain Leadership (HDMI® Model)   
  • Use of HDMI® Profiling Tools 

  

Module 3: Stepping Up  
Learn how to nurture team growth, leverage strengths, and navigate team dynamics to build supportive, high-performing teams.  


  • Growing Productive Teams   
  • Strategic design for Strength-Based progress 
  • Navigating Team Dynamics 
  • Training & Onboarding New Team Members 
  • Enhancing Engagement and performance 
  • Supportive leadership for psychological safety
  • (Also see - Emotional Intelligence and Teams in Pillar 2)

 

Module 4: Day-to-Day Leadership  
Equip yourself with practical strategies for handling daily leadership challenges, from mistakes and triggers to crisis communication and organisational support.  

  • Navigating Increasing Challenges 
  • Addressing Difficult Behaviours 
  • Identifying Triggers & Danger Zones 
  • Handling Mistakes & Apologising 
  • Managing Failure 
  • Multi-segmented Crisis Communication 
  • When and Where to Seek Help 
  • Finance: Why It’s Everyone’s Responsibility 
  • Accountability In Action - Targets, Goals, KPIs 
  • Incentivising Team Performance 
  • Time Management: Streamlining Meetings & Processes



  Learning Outcomes  

By applying the learnings from the Confident Leadership pillar, you will:  

  • Get better results from your team  
  • Grow team and individual engagement  
  • Decrease absenteeism and increase productivity  
  • Develop a strong, authentic leadership presence.  
  • Master various leadership styles and understand when to apply each.  
  • Balance authority with empathy, ensuring a respectful and productive work environment.  
  • Develop emotional intelligence for improved decision-making.  
  • Enhance professionalism and maintain consistency in your leadership approach.  
  • Strengthen self-care practices to sustain long-term leadership effectiveness.  
  • Understand and leverage personality and behavioural differences within your team.  
  • Increase visibility and influence in public and within your organisation. 
  • Gain the confidence to pursue career advancement opportunities as they arise. 

Pillar  #2

Emotional Intelligence

Emotional Intelligence is crucial for leaders to connect deeply with others, manage emotions, and make thoughtful decisions. This pillar focuses on cultivating self-awareness, empathy, and emotional regulation, providing tools to enhance communication, foster relationships, and lead with compassion. Learners will develop the skills and emotional resilience to become effective leaders that thrive in the face of challenge.  





Modules

 

Module 1: EQ Foundation 

Build a solid understanding of Emotional Intelligence (EQ), explore its key aspects for Engagement, Growth, and Lasting Customer Relationships. 

  • Defining Emotional Intelligence 
  • Why EQ Matters in Growth and Development  
  • The Core Aspects of EQ 
  • Effective Leadership Language 
  • EQ’s Impact on Leadership 
  • Clarifying Your EQ Goals

 

Module 2: Recognising and Growing Potential 

Identify and cultivate emotional intelligence in yourself and others; practical applications for inner and outer leadership, resilience, and opportunity. 

  • Inner Focus: Building Presence, Authenticity, and Self-Mastery 
  • Outer Focus: Embracing Challenges and Seizing Opportunities 
  • The Emotional Edge: Empathy, Connection, and Integrity 
  • EQ in Action: Real-World Applications

 

Module 3: Understanding & Developing Your Personal EQ with ECR Self Profile 

The Emotional Capital Report (ECR) offers a credible and consistent evaluation of leadership potential by examining your emotional intelligence (EQ). It measures and provides detailed insights into your abilities across all 10 Emotional Capital competencies. 

 

  • ECR Self Profile and debrief 
  • Ongoing 1:1 leadership coaching


Module 4: Discover your Leadership Blind-Spot with ECR 360 Profile 

The ECR 360 is a multi-rater version of the Emotional Capital Report. Paired with the ECR, it merges self-assessment with feedback from multiple sources to deliver a comprehensive 360-degree perspective on an individual's emotional intelligence, revealing leadership blind spots. 

 

  • ECR Self Profile and debrief 
  • Ongoing 1:1 leadership coaching


  Learning Outcomes

By applying the learnings from the Emotional Intelligence pillar, you will: 

  • Gain a deep understanding of Emotional Intelligence and its impact on leadership. 
  • Improve your ability to connect and empathise with others, growing strong relationships. 
  • Enhance your self-awareness and emotional regulation skills for better decision-making. 
  • Develop techniques for effective communication and conflict resolution. 
  • Build resilience to handle stress and challenges with calm and composure. 
  • Cultivate a leadership presence that inspires trust and confidence in your team. 
  • Recognise and grow potential within yourself and others, promoting a positive workplace culture. 
  • Apply emotional intelligence principles to achieve meaningful outcomes in both personal and professional contexts. 

Pillar  #3

Communication

Effective communication is essential in leadership, enabling clearly conveyed ideas, building trust, and strengthening collaboration. This pillar focuses on mastering essential and advanced communication techniques, ensuring that leaders engage in clear, respectful, and impactful interactions, enhancing team dynamics and driving organisational success. 


Modules


Module 1: Communication Basics  
Learn the essentials of effective communication, from understanding the "why" behind your message to using non-verbal cues and aligning your values with your communication style. 


  • Finding Your "Why" in Communication 
  • Aligning Values with Your Message 
  • Communication Blocks: Pitfalls & Solutions 
  • Confidence, Ego & Arrogance in Communication  
  • Choosing the Right Channel  
  • Thinking Styles and Communication Impact  
  • Ensuring Message Clarity 
  • Precision vs. Brevity: When to Use Each 
  • Decoding Mehrabian’s Presentation theory 
  • Mastering Non-Verbal Cues 
  • Written vs. Spoken: Choosing Your Medium 
  • The Power of a Response - even if it’s "No"


Module 2: Conversational Intelligence (CIQ) 

Explore advanced communication strategies that build trust, enhance collaboration, and ensure everyone’s voice is heard. Learn to engage in meaningful, productive conversations.


  • What is CIQ? 
  • Creating We  
  • Establishing Rules of Engagement  
  • Building Trust 
  • Breaking down assumptions  
  • Speaking to Be Heard 
  • Conversational Dashboard   
  • Upleveling conversations 
  • Collaborative Communication  
  • The value of Divergence and Co-Creation


Module 3: Dealing with Awkwardness 
Equip yourself with the skills to navigate difficult conversations and handle awkward situations with courage, respect, and effective communication techniques. 


  • The courage to speak up 
  • Stating Your Case  
  • Saying "No" Politely but Firmly  
  • Assertive vs Aggressive Conversation 
  • Being Wrong and Giving Ground 
  • The art of the Sincere Apology 
  • Approaching Difficult Conversations 
  • Respectful Disagreement 
  • Acknowledgement and Validation  
  • Finding common ground 
  • Giving Feedback 
  • Swearing and Its Effect in the Workplace 
  • Talking About Taboos 



  Learning Outcomes

By applying the learning form the Communication pillar, you will:

  • Master the fundamentals of clear and concise communication. 
  • Understand and overcome common communication blocks and challenges. 
  • Connect on a deeper level and build trust for highly effective business relationships 
  • Develop skills to use non-verbal cues effectively and align your communication with your core values. 
  • Enhance your ability to build trust and facilitate meaningful conversations in both personal and professional contexts. 
  • Learn to navigate and resolve difficult conversations with confidence and respect. 
  • Improve your ability to communicate assertively, while maintaining empathy and professionalism. 
  • Gain tools to foster collaborative environments where all voices are heard and valued. 
  • Strengthen your conversational intelligence, so your team embraces innovation and co-creation

Pillar  #4

Team Coaching, Mentoring
& Supporting

Coaching, mentoring, and supporting are essential for developing others and fostering growth within teams. This pillar equips you with tools and techniques to guide, empower, and support individuals, ensuring they reach their full potential. Build strong, cohesive teams while nurturing a culture of continuous development and success. 

 

Modules


Module 1: Coaching and Mentoring  

Gain a deep understanding of coaching and mentoring and discover how these skills support individuals and team members to achieve their potential.


  • Definitions and Differences 
  • Manageable Mentoring 
  • Judgement: the antithesis of success 
  • Leading and Guiding 
  • Working with both big and small picture 
  • Simple, complete, achievable goal setting 
  • Appraisals, accountability and Feedback 
  • The importance of celebration


Module 2: Psychological Safety 

Explore the role of leadership in creating a psychologically safe workplace where team members feel supported, valued, and open to learning from mistakes. It covers essential and effective ways to foster open communication and support within teams. 

 

  • What is psychological safety? 
  • The value of making mistakes 
  • Psychological safety in teams  
  • Team Dynamics  
  • The benefits of team profiling  
  • MHFA – The Basics 
  • How to Display Empathy 
  • Opening the Door 
  • How to Reach Out  
  • How to Get Others to Reach Out

  Learning Outcomes

By applying the learnings from the Team Coaching, Mentoring, and Supporting pillar, you will: 


  • Understand the key differences between coaching and mentoring and when to apply each approach. 
  • Develop non-judgmental listening and communication skills essential for effective leadership. 
  • Enhance your ability to set clear, achievable goals and hold others accountable for their progress.  
  • Learn techniques for leading, guiding, and empowering individuals and teams to achieve their goals. 
  • Master the art of providing constructive feedback that encourages growth and development. 
  • Gain insights into how mentoring works and the benefits of profiling for personal and team development. 
  • Learn the basics of Mental Health First Aid (MHFA) to support team members' well-being. 
  • Develop empathy and create an environment where others feel safe to reach out for support. 
  • Learn how to effectively reach out to others and open the door for meaningful connections and support. 

Pillar  #5

Diversity & Difference

Diversity and difference are essential for driving innovation and building an inclusive workplace. This pillar emphasises recognising and addressing bias, embracing diverse perspectives, and enhancing communication across varied teams. Create an operational culture where all voices are heard, respected, and valued, leading to stronger, more collaborative outcomes.


Modules

 

Module 1: Diversity & Difference 
Explore the dynamics of diversity and difference, including recognising and addressing bias, fostering inclusive conversations, and leveraging diverse perspectives for stronger outcomes. 

  • What is Bias and Its Forms 
  • How Bias Happens 
  • Unmasking Bias 
  • Embracing Diversity 
  • Finding commonality 
  • Bridging Conversations 
  • Diverse Communication 
  • Profiling for Understanding 
  • Team facilitation to build trust 

 

  Learning Outcomes

By applying the learnings from the Diversity & Difference pillar, you will: 

  • Understand the various forms of bias and how they manifest in the workplace. 
  • Learn techniques for unmasking and addressing bias to foster a more inclusive environment. 
  • Embrace diversity by recognising and valuing different perspectives and experiences. 
  • Develop skills to bridge conversations across diverse groups, ensuring open and respectful dialogue. 
  • Enhance your ability to communicate effectively with diverse teams, promoting collaboration and innovation. 
  • Gain insights into profiling tools that help in understanding and appreciating individual differences. 
  • Create actionable strategies for achieving inclusive and diverse outcomes within your organisation.  

 

Pillar  #6

Navigating Conflict

Navigating conflict is essential in leadership, turning disagreements into growth opportunities. This pillar empowers you with strategies to approach conflicts confidently, fostering respect and collaboration.
You'll learn to manage disagreements constructively, ensuring outcomes that strengthen relationships and drive productivity. 



Modules

 
Module 1: Understanding Conflict 
Develop a foundational understanding of conflict, its benefits, and how to
approach it with confidence and open-mindedness. 


  • Why addressing conflict is essential 
  • When is conflict a problem? 
  • The Conflict Management Mindset 
  • Power of Disagreement 
  • The role of open-Mindedness 
  • Psychological Safety and Disagreement 
  • Acknowledgement and Validation 
  • The Echo Chamber effect

 

Module 2: Conflict Management Strategies 
Learn effective strategies for managing conflict, including setting boundaries,
facilitating respectful conversations, and focusing on attacking problems, not people. 


  • Establishing Rules of Engagement 
  • Fundamentals  
  • Attacking Problems and Not People 
  • Common Ground  
  • Shared Vision of Desired Outcome  
  • Respectful disagreement 
  • Maintaining impactful engagement 
  • Mehrabian theory and believability 
  • Ensuring equitable outcomes 

Module 3: Practical Conflict Resolution 
Gain practical tools for resolving conflicts, including when and how to communicate,
handling difficult personalities, and ensuring everyone’s perspective is considered.


  • Channels 
  • Confirming Understanding 
  • Time Out 
  • Written vs. Spoken communication 
  • Getting comfortable with being wrong  
  • Apologising and Giving Ground  
  • Managing personalities 
  • Recording and Reporting



  Learning Outcomes

By applying the learning form the Navigating Conflict pillar, you will:

  • Understand the importance of conflict and learn how to approach it as an opportunity for growth. 
  • Develop skills to create psychological safety, fostering open-mindedness and constructive disagreement. 
  • Learn to set clear boundaries and establish rules of engagement that facilitate respectful conflict resolution. 
  • Master techniques to focus on attacking problems, not people, ensuring that conflicts lead to productive outcomes. 
  • Gain practical tools for managing difficult personalities and preventing manipulative behaviours. 
  • Learn effective communication strategies for resolving conflicts, including when to use written versus spoken communication. 
  • Enhance your ability to find common ground, share visions of desired outcomes, and ensure everyone is heard during conflict resolution.

Pillar  #7

Leading Through Change

Leading through change demands resilience, adaptability, and effective communication. This pillar equips you with the mindset and tools to navigate transitions successfully, ensuring your team remains aligned, engaged, and productive in evolving environments. 

Modules


Module 1: Emotional Resilience and Mindset  
Build a strong foundation by developing the right mindset and emotional
resilience to lead effectively through periods of change. 


  • Process of Change  
  • Mindset  
  • Dancing with Fear  
  • The Amygdala and Emotional Processing 
  • Empathy in change situations 
  • Conscious Competence  
  • Reframing 
  • Removing Angst 
  • Giving Ground


Module 2: Effective Communication and Engagement 
Master the art of communicating change and engaging your team and stakeholders,

ensuring everyone is aligned and committed to the transition. 


  • Segmenting the audience 
  • Communicating the Need and the Process 
  • Persuasive communication structure 
  • Engaging Team and Stakeholders  
  • Training and Induction 
  • Involving Others in the Change  
  • Identifying and Dealing with Resistance 
  • Discipline and Accountability 
  • Acceptance & Forming New Habits 

 

 

  Learning Outcomes

By applying the learnings from the Leading Through Change pillar, you will: 


  • Develop a resilient and adaptable mindset to lead confidently through change. 
  • Learn techniques to reframe challenges, manage fear, and maintain emotional balance during transitions. 
  • Gain a deep understanding of how emotions impact decision-making and leadership, with tools to manage them effectively. 
  • Master the skills of communicating change clearly and engaging your team and stakeholders to foster collective commitment. 
  • Understand the practical steps required to implement change successfully, from training and induction to managing resistance. 
  • Learn to establish new habits and maintain accountability during periods of change, ensuring that your team remains focused and productive. 

 

Pillar  #8

Innovation & Performance

Innovation and performance are key to thriving in today's competitive environment. This pillar provides strategies to uncover strengths, nurture growth, and break through limitations.
You'll learn to harness emotional intelligence, drive peak performance, and foster a culture of continuous improvement and adaptability within your team. 





Modules


Module 1: Strengths, Growth, and Opportunities 
Uncover and build on your strengths, explore opportunities for growth, and expand your mindset to achieve greatness. 


  • Uncovering Strengths and Weaknesses 
  • Recognising Your Potential for Greatness 
  • Building Strength and Confidence 
  • Nurturing Growth 
  • Unearthing Opportunities 
  • Cost and Payoff 
  • Dealing with Failures  
  • Opportunities for promotion

 

Module 2:  Emotional Intelligence as a Tool for Innovation
Develop a deep understanding of yourself and your emotional intelligence to enhance innovation and performance. 


  • What Is EQ? 
  • Why Is It Important? 
  • The relationship of EQ to Innovation and Performance 
  • Self-Talk for success


Module 3: Practical Applications and Leadership Impact 
Apply innovative strategies and emotional intelligence to improve performance and leadership effectiveness. 


  • HBDI Profile and Debrief  
  • The whole brain approach to innovation 
  • Applying HBDI for Innovation and Performance  
  • Peer and Hierarchical Considerations 
  • Practical Tools for Innovative practice


Module 4: Web At Work – Gaining The Best From Your Teams 

The concept of "Web Work" represents the shift toward flexible roles, empowering employees, and leveraging individual strengths in large organisations. This approach moves beyond rigid structures, fostering collaboration to boost performance, growth, and resilience in today's dynamic workplace. 
 

  • Introduction to “web work” 
  • The benefits of “web work” 
  • Why Silos Are Outdated 
  • Application To Teams 
  • Identifying and Utilising Strengths 
  • Traditional VS Shared Roles 
  • Implementation and Logistics  
  • Sharing Information and Systems 
  • Leading a Web Workplace



  Learning Outcomes

By applying the learnings from the Innovation and Performance pillar, you will:

  • Deepen self-awareness and emotional intelligence to drive innovation and enhance leadership effectiveness. 
  • Uncover and leverage strengths within themselves and their teams while addressing weaknesses, fostering personal and professional growth. 
  • Expand their mindset to recognise and pursue opportunities for greatness, breaking free from perceived limitations. 
  • Implement practical applications to lead, communicate, and perform effectively in diverse and dynamic environments. 
  • Strengthen relationships and communication skills, learning to read and respond to social cues for better team and stakeholder engagement. 
  • Develop resilience to remain calm and effective in the face of challenges, failures, and resistance. 
  • Utilise Emotional Intelligence (EQ) to foster collaboration, adaptability, and stronger team dynamics. 
  • Effectively manage change by applying innovative strategies, continuous learning, and adaptive leadership to guide teams through evolving landscapes.

Pillar  #9

Presentation Skills

Mastering presentation skills is essential for effective communication and leadership. This pillar equips you with the techniques to deliver clear, engaging, and persuasive presentations. You'll learn to captivate your audience, handle challenges, and strategically plan your content, ensuring impactful delivery and meaningful engagement.  


Modules

  

Module 1: Core Presentation Techniques
Focusing on developing the foundational skills necessary for delivering a clear, engaging, and well-structured presentation, utilising both verbal and non-verbal communication techniques.  
  

  • Commanding Presence 
  • Voice Mastery for Engagement 
  • Power of Body Language 
  • Crafting Impactful Messages 
  • Maximising Audio-Visual Impact
     

Module 2: Engaging the Audience  
Designed to equip you with the skills needed to actively engage and manage your audience, ensuring participation, handling challenges, and making the most of the collective knowledge in the room.  
  

  • Cultural Awareness in Presentations  
  • Effective Workshopping Techniques 
  • Mastering Facilitation Skills 
  • Confident Question Handling 
  • Managing Objections & Tough Audiences 
  • Leveraging Audience Expertise  

 

Module 3: Preparation and Setup  
Practical guidance on how to prepare for a presentation, from understanding your audience's learning needs to setting up the environment and managing content delivery.  
  

  • Optimising Presentation Setup 
  • Eliminating Personal Distractions 
  • Setting Audience Expectations 
  • Adapting to Learning Styles 
  • Effective Layering of Information 
  • Balancing Content & Timing 
  • Enhancing with Handouts

 

Module 4: Strategic Presentation Planning  
Focusing on the strategic aspects of presentation planning, from crafting compelling titles and defining objectives to structuring content for maximum persuasive impact.  
  

  • Audience Analysis: Knowing the Room 
  • Defining Your Presentation Goals 
  • Communicating Aims & Outcomes 
  • Creating a Compelling Title 
  • Building a Persuasive Structure 
  • Structuring for Influence 

 

  

  Learning Outcomes 

 By applying the learnings from the Presentation Skills pillar, participants will be able to:  
  

  • Enhance presentation delivery skills
    Including: voice projection, body language, and the effective use of audio-visual aids, to create impactful and engaging presentations.  
  • Develop audience engagement techniques through facilitation, workshopping, and managing difficult interactions, ensuring active participation and positive outcomes.  
  • Tailor presentations to diverse audiences, considering cultural differences, learning styles, and thought processes to maximise effectiveness.  
  • Master the logistics of presentation setup and personal presentation habits to minimise distractions and optimise the learning environment.  
  • Plan strategically for presentations from crafting compelling titles to structuring content for persuasion and achieving desired outcomes. 

With Optimal Leadership

You're Gaining

You're Gaining Targeted, Level Appropriate Learning Through A Plan Designed
To Fit Your, Busy Schedule, Budget and Learning Goals

STEP 2

Create The Learning Solution

Tailor It To Fit Your Goals

Now that you're familiar with the learnings available to you, request our "Leadership Learning Blueprint"
by sending a quick request. 

Once downloaded you can select what you need. Submit it back to us and we'll create a learning plan
that will align with your needs, your level of learning, a proposed timetable for delivery
at a price to suit your budget. 

The "Leadership Learning Blueprint" can be used by

Individuals for learning in pursuit of personal growth.
Team Leaders or Managers looking for team development 

and by

Human Resource Departments keen to implement planned development
for company growth or advancement of their leadership programs
to align with their specific business needs.

Access the

"Leadership Learning Blueprint"
Today

 19 Sicklefield Road, Enoggera 4051 Qld.      0438 624 667       admin@optimalcoaching.com.au

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